Introducing the new Webfactory Hub!
16th July 2023
posted 16th July 2023
We've been working hard behind the scenes to bring you the Webfactory Hub. The Webfactory Hub is the new home for all your products as well as our easy-to-use website editor. We've stuffed the Hub with new and improved features but here are our top 10.
1. A new design and improved user experience
The Webfactory Hub has been completely built from scratch. This has given us the opportunity to update our branding as well as improve the overall user experience. Our new design is fresh, clean, and simple. Providing you with better account management and an improved website editor.
2. You can manage all your Webfactory products in one place
The Webfactory Hub allows you to manage all your products from a single login, no more remembering multiple usernames and passwords to log into your products. Whether you have a logo, website, or social media design - you can now access them all from the same place with one username.
3. Multiple user accounts
You can now create accounts for each of your users allowing greater control over who can access your various products. Once a user is created, you'll be able to view and edit their account access. We'll be expanding the functionality of user accounts to include finer-grain control over what each user is able to do in the coming months.
4. Improved Welcome Pack process
We've made big improvements to the Welcome Pack. The overall design and user experience have been revamped with a new step-by-step process to help guide you through giving us the information we need to complete your products.
5. Easy access to your final files
For products like logos and business cards, you can now log in and access all the different versions of your final files whenever you need them. No more emailing and waiting for urgent files to be sent over.
*This may not be available for customers before 2020. You can request your files to be added to your product through the hub.
6. Improved website editor
The website editor has had a complete makeover. With a fully new design and layout, it is easier to navigate and easier to use. We've added new elements and layout options for those with the Enhanced Editor. We've also added hotkeys to make it easier to navigate. Just press '?' on any page for a complete list of available shortcuts.
7. Improved reports & Insights
We've made improvements to your website reports and insights. Updated graphs and tables make it easier to see how your website is performing. We'll be adding more reports in the coming months.
8. Support Centre
We've created a new Support Centre which you can access from the top of every page within the Hub. Adding all the support articles is going to take some time but we know this will be a welcome addition for new customers and customers who want to understand all the different features available to them.
9. Instant feedback
The Webfactory Hub has been made with you in mind. We know that there will always be things which we can do better and to help us understand where we can improve we've added a 'Feedback' link to the top of every page. With this link you easily send us your thoughts which will be sent directly to our development team, who will review your suggestions and where possible make improvements to the Hub.
10. Easier upgrades
Within each product, you can access an Upgrades link on the main menu. Here you will find all the available upgrades for your product. Most of these upgrades can be activated with a single click. Soon we will be launching a Product Upgrade Store where you can add additional products to your account.
