Testimonials | Affordable Bespoke Websites from Webfactory

I would recommend Webfactory, they gave me a 5* star service from start to finish and a 5* website. They are very responsive via emails and listen carefully to your needs. The Welcome Pack's step by step-by-step format makes it super easy to relay all the information for the web designers. Big shoutout to Dale the web designer, who went the extra mile for me, the design is stunning. An attractive and professional website is an important asset when starting a business. I'm super happy with the finished product and look forward to seeing it online!

I love my new logo. I came to Dale with an idea; he understood exactly what I was looking for and couldn't be happier. Thank you Dale :)

We engaged Webfactory for revamping our website. From start to finish, the journey has been smooth and we have been kept updated at each stage. We are particularly impressed by Steve, the designer assigned to us, by his creativity and sticking to the design brief and going above and beyond.

I enjoyed the service and the swift responses I got from the team, not forgetting the fantastic end result to my website 🙂

All of the Team, in particular Ann and Rhed have made this job really easy and seamless. Thank you so much for your help throughout.

Excellent really happy with design, they listened to what I wanted hardly required any changes went live fast.

I will keep this short and sweet. The whole team are genuinely amazing and I cannot recommend them highly enough.

Very patient, nice guys. Always ready to help and responds to feedbacks promptly. I would definitely recommend the services to anyone that wants a good service.

Great designer listened to what we wanted and took our inspiration to provide a much better product than we put together ourselves.

Ann, Rhed, and Dale are all fantastic. Ann, especially, was super professional, helpful, and communicative throughout the process. 

The overall service so far has been excellent. Both the designer and the support team are friendly, helpful, and responsive to our needs. We love our website design, which reflects exactly the image of our business. We also appreciate the support from the team, who have been patient and responsive; nothing is a problem for them. We would highly recommend Webfactory.

I'm glad I chose Webfactory. The designer's gone that extra mile and done a fantastic job. I couldn't have thought of a better design myself. All the relevant people saw the design and they loved it. Thanks Webfactory.

I have had so much support during the whole process of Webfactory designing my website. Ann from customer service has helped me so much and guided me through it all - without making me feel embarrassed about not knowing some of the simplest of things. Becky has literally designed the website of my dreams. It's exceeded my expectations and she has included everything I asked for, as well as suggesting a few more great things to add. I am so thankful.

The process was easy to follow and the service i've received has been professional and methodical throughout. Quick turnaround on revisions and supportive to take calls when necessary. This has been a seamless effort on both sides and we're delighted with the outcome. Great effort from the Webfactory team and we'd have no hesitation to recommend their website development skills to businesses looking for a new website.

Becky was amazing, she got it right straight away and explained things very clearly so a techphobe understood them! Really recommend webfactory, the whole team is amazing and they respond very quickly and no question is too stupid!

Becky has been a delight to deal with - always very personable and super efficient but above all else....patient! She has made a potentially daunting task an actual pleasure.

Dale was great throughout the rebuilding of our website.

Absolutely 5 Star service, nothing was too much trouble. From the initial contact, the welcome pack, the design, absolutely everyone I spoke to went above and beyond. I received clear friendly communication from start to finish! I felt heard and was understood perfectly! Absolutely delighted with Becky's design and with the way the webfactory work as a team. I would highly recommend your service to anyone needing a website. I am a very satisfied customer. Thank you

Steve's design and build was superb, beyond what we were expecting. He really took on board what we were looking for but also used his knowledge where needed to improve our suggestions. Would highly recommend him and the service to others.

Great value for money.

We have been with webfactory for 5 years now, Becky helped us built our first website, Customised Curriculum, and now we have recommended and referred our Accredited BCS courses (IT) delivery partner in Malaysia to get their website, Startsmart.asia built in the UK by Webfactory under the stewardship of Becky who has done a brilliant job on both the websites. We will definitely recommend your website services to our associates in Malaysia and Singapore. Thank you for always being there to assist and support us with our enquiries.

Steve was very helpful and informative. I found his designs to be exactly what I needed for my business and any tweaks I asked for were delivered.

Always a really helpful process. I am not computer literate so their step by step explanations have been such an easy and happy process . No stress. We have two separate Companies so this is our second website design with them.

I think Ann in your Customer Service Team has been great, its made dealing with your company through both her and Dale, very easy.

Good Job and quick turn around - very happy.

Fantastic, easy process from start to finish.

Very professional, informative and patient! Very grateful for all the nudges, advice and instructions given to enable a website we are happy with. Thank-you

Becky did a fantastic job of my website first time with only 1 amendment needed on my first review of the draft I was sent, awesome service from start to finish!

Excellent work from Dale - seemed to understand my feedback on concepts and responded promptly.

Becky was great from start to finish - very communicative, personable and of course very creative. Would highly recommend.

Excellent design from Becky. She brought to life my ideas just how I wanted. I appreciate the great service from Webfactory and their regular updates.

Rhed is a very talented designer. I am overall impressed with the design he has created for us which created a unique look for our business. Rhed has also gone above and beyond in making the website look amazing and attention to detail. Thank you Rhed

Communication was spot on, quick responses and feedback given was acted on instantly.

Really enjoyed working with Becky! Had an idea and she made it better. Thanks so much.

The website is exactly what I envisioned. Really happy with the results!

Communication was great and the first draft design was great, better than we expected. Thank you, Steve.

OMG, It's so easy to talk about Becky. I usually don't write reviews but please let me share my experience throughout these months. OMG, this woman is incredible, I don't remember to think about someone whom I do not personally know but feel so much respect and love for. It's like I know her just because of the way she treats clients. She's always patient, helpful, kind and easy to like due to her personality. I do not speak English fluently and must confess that I was scared to start building my website because I was embarrassed to keep asking questions but BECKY WAS INCREDIBLE!! I want to thank her for all the help 🙂 I wish her all the best and hope other clients get the opportunity to work with her. I recommend my community about webfactory. It was my pleasure!

Really brilliant service, so helpful all the way through the process. You generously share your expertise, design experience, and thoughts. The whole process was end-to-end great. I have recommended you guys to a friend, so if she takes you up, I'm going to get credits and exchange for a logo design! (hehe). A whole-hearted, big thank you.

Everything was carried out brilliantly!

Personalised service, professional yet approachable and highly recommended. The development of my website was smooth going, from start to finish with communications on updates and prompt actions on queries which helps me to monitor on progress. Well done for a good job to designer Steve and colleagues.

Anyone that considers creating any business via the internet will quickly grasp the importance of solid testimonials. I picked these guys up whilst holidaying in Poole 2 years ago, I knew a website was the way forward, but could never find the time or face the potential costs involved. With time on my hands I made a call, turned out they were short on staff that day so I was speaking to the guy who ran it, much to my surprise he made it sound simple, fill out an enquiry form, telling us about your business and what's important to you and they'll do the rest, for what appeared to be not a lot of money. They created a logo for me, which was important to me because a wanted a visible brand that would draw customers to my website rather than a number on the side of the van. A few weeks later I had the base to work from, they had posted what I'd given them and on that first call I was told I could manage and adapt it simply. It really was easy, I soon found myself getting stuck into the sales speak and enjoyed portraying my business the way I wanted, the photos we'd been taking quickly went on and since then we have a regular stream of enquiries. Most recently I wanted 2 more pages adding promoting our kitchens & bathrooms side of the business & a face book page creating. It was the ten minutes spent on the phone sorting these items that prompted this testimonial, these people are so helpful, someone answers the phone when you ring and help you there & then. I really enjoy the way I can show people what we do through our website & how easy I can use it myself adding news items, gallery photos & testimonials. My website is something I'm proud of & something I add to regularly with ease. I am a builder from Leicester my website is jwgreenbuilders.co.uk I am happy for you to make contact. These guys are good.

Absolutely brilliant service, and thrilled to bits with the Website design....thank you Steve, you're a gem. Nothing is to much trouble and when you're a complete novice like me that's a real plus. Customer Service to Web Design are excellent and really know their stuff and I would 100% recommend Webfactory.

Really impressed by webfactory from start to finish. I am so pleased with the end result, which is testament to how well Jamie listened to and interpreted my brief. A really good good experience, which I thoroughly recommend.

Just a quick thank you for the brilliant job you have done on our new website, we are very pleased with the way the Management and staff of Webfactory are always there to help and look forward to our continued business relationship, a big thumbs up from all at Canprint Ltd

You have been brillant, thank you very much, love the ease of everything, love love the price, and love love love the website. Not tried the backoffice yet but confident everything will carry on with ease. Many Thanks to Becky and Hannah. will recommend!

Webfactory is simply the best! From start to finish, I can honestly say there's no one better than Webfactory! I'm a business mum of three young children and a supportive husband. My life is crazily busy with so many activities: family life, working, running a business, travelling monthly, and my youngest child was only 10 months old when I plucked up the courage to finally seek a website company and I'm so glad I decided to sign up with Webfactory! Dale, my web designer, has such great attention to detail. From the start, he managed to capture the vision that I had filled out in the welcome pack, and he executed the right colours, design, and layout perfectly. All my ideas he brought to life, and he was always patient and kind to answer all my questions. Dale went above and beyond and met all my requests with excellence; I'm so ecstatically happy with my new website, I could look at it all day! My new website is sophisticated, timeless, and looks very high-end! Dale, you're a superstar! :) Thank you also to Caitlin, who took her time to speak with me and explain the protocols to me at the start of my transition. All your care made me feel very much at ease. Thank you to everyone else that I communicated with via email or telephone; you've all been so professional, kind and helpful. I know my website took longer to finish than anticipated, but that's mainly due to my extremely busy lifestyle and the challenges that come with having three young children. I can't express enough in words how grateful I am and happy with your service! Please note: You won't find better than Webfactory, who go above and beyond, are patient, listen, and deliver! They're fantastic bespoke designers with affordable and fairly priced packages. They create AMAZING Websites! They're a friendly and really lovely team who truly love what they do and treat their customers really well. I'm so happy! Thank you, Webfactory! 🤩♥️🎉 Director, Hazel Diamond Website: hazeldiamond.com

Great service, Steve very helpful.

It's been a great service, really speedy with a lovely design. I'm looking forward to going live. Thank you!

I am very impressed with our new website. Thanks for all of your help and a very easy system to work with. I will recommend your services where possible

Webfactory team are professionals, always ready to help me through the different stages of my website and answering all questions.