Improved support search

30th March 2025

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We've enhanced the search functionality on https://support.webfactory.co.uk

These changes will help you find exactly what you're looking for faster and more efficiently. Here’s what’s new:

  • More Sophisticated Matching Results - Our search engine now uses advanced algorithms to deliver more accurate and relevant search results. The improved matching system ensures that you see results that are more aligned with your query.
  • Article Preview in Search Results - To make your search experience even smoother, we’ve added a preview feature! Now, when you browse through search results, you can see a brief snippet of the content within each article or page. This helps you get a sense of what the article is about without having to click through each link, saving you time and effort.
Improved support search

More accurate search results with preview text

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